Notice of Revised District Service Policy and New Water Rates, Fees & Charges

PUBLIC NOTICE

NOTICE OF ADOPTION OF REVISED DISTRICT SERVICE POLICY AND RULES

Notice is hereby given that on August 25, 2026, the Board of Directors of Rose Hill Special Utility District adopted Ordinance No. 2026-001, adopting a revised District Service Policy and Rate Order governing the provision and administration of District utility service.

The revised Service Policy establishes rules and requirements for the safe, adequate, and reliable operation and protection of the District’s water system. Among other requirements, customers and other persons are prohibited from the unauthorized use, diversion, extension, resale, reconnection, or taking of District water service; tampering with, bypassing, damaging, altering, operating, or interfering with District meters, valves, hydrants, lines, locks, seals, or other facilities; creating or maintaining cross-connections, contamination hazards, or other conditions that may threaten the District’s water system or public health; obstructing or denying required access to District facilities; damaging or interfering with District facilities or easements; and violating mandatory water-use restrictions or other requirements established for protection and operation of the District’s water system.

Breach of a District rule will subject the violator to the applicable penalties and other enforcement remedies provided by the District Service Policy and applicable law. Such remedies may include denial, restriction, suspension, or discontinuance of service; required corrective action; recovery of unauthorized water use, damages, repair costs, water loss, labor, equipment, contractor and other costs; and assessment of applicable fees and penalties.

Tampering and unauthorized activity are subject to a $500 violation fee for each occurrence, in addition to applicable costs, damages, and other remedies. Violations of mandatory water conservation or emergency restrictions are subject to a $100 penalty for the first violation and $200 for the second and each subsequent violation occurring within the same twelve-month period, together with other remedies authorized by the Service Policy and applicable law.

The full text of the District’s rules and Service Policy is on file at the principal office of Rose Hill Special Utility District, 1377 County Road 274, Terrell, Texas 75160, where it may be reviewed by any interested person.

NOTICE OF NEW WATER RATES, FEES AND CHARGES

Rose Hill Special Utility District customers are reminded that updated water rates, fees, and charges adopted by the Board of Directors on August 25, 2026, will become effective with the October 2026 billing cycle.

The new rates, fees, and charges and additional information are available at the District office or on our dedicated website page.