Meter Reading

How to Read Your Water Meter

STEP 1: Locate Your Meter

Your water meter is generally located toward the front of your property near the road and is typically housed in a plastic meter box with a blue lid.

Before opening the meter box, use caution. Ants, bees, snakes, or other critters may be present. We recommend wearing gloves and carefully removing the lid using an appropriate tool, such as a large screwdriver.

STEP 2: Read the Meter

Once the meter box is open, wipe the meter display clean if necessary. Read the number displayed on the meter from left to right. This is your current meter reading.

The meter measures water use in gallons. Your bill is based on the difference between the previous and current meter readings for the applicable billing period. You can compare the reading displayed on your meter with the current meter reading shown on your water bill.

STEP 3: Compare Your Reading

Keep in mind that you may be checking your meter on a different date than the date the District obtained the reading used for your bill. Because water has continued to be used since the billing reading was taken, the reading on your meter will normally be somewhat higher than the current reading shown on your bill.

If the meter reading is considerably higher than expected, you may want to check for a leak or determine whether there has been an unusual amount of water use. For information about detecting possible leaks and monitoring your water usage, visit our Water Conservation & Leak Detection page.

If the meter reading is lower than the current reading shown on your bill, please contact the District at 972-932-3077 so we can help determine the cause of the discrepancy.

Kamstrup Meter Kamstrup Meter